Overview
At TrendSouq, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- IP address and browser information
- Device and usage data
- Order history and support requests
Some information may be collected automatically through cookies and analytics tools.
How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Improve website performance and user experience
- Prevent fraud and unauthorized activity
- Send order updates and important notifications
- Comply with legal obligations
We do not sell your personal information to third parties.
Payment Security
All payment transactions are processed through secure third-party payment gateways.
TrendSouq does not store full credit card or banking information on its servers.
Cookies
Our website uses cookies to:
- Remember user preferences
- Improve browsing experience
- Analyze website traffic
- Maintain shopping cart sessions
- Provide personalized content
Users may disable cookies through browser settings, but some website features may not function properly.
Third-Party Services
We may use trusted third-party services including:
- Payment providers
- Shipping companies
- Analytics tools
- Advertising platforms
- Social media integrations
These services may collect limited information necessary for their operations according to their own privacy policies.
Data Protection
We implement reasonable technical and organizational measures to protect user data against:
- Unauthorized access
- Data misuse
- Alteration
- Disclosure
- Loss or destruction
However, no online system can guarantee absolute security.
User Accounts
Users are responsible for maintaining the confidentiality of their account credentials.
TrendSouq is not responsible for unauthorized access caused by weak passwords or user negligence.
Data Retention
We may retain customer information for operational, legal, accounting, fraud prevention, and warranty purposes as required by applicable laws.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to certain processing activities
- Request a copy of your stored data
Requests may be subject to identity verification.
Children’s Privacy
Our services are not directed toward children under the applicable legal age.
We do not knowingly collect personal information from minors without parental consent where required by law.
External Links
Our website may contain links to external websites.
TrendSouq is not responsible for the privacy practices or content of third-party websites.
Policy Updates
TrendSouq reserves the right to update or modify this Privacy Policy at any time without prior notice.
Changes become effective immediately upon publication on the website.
Contact Information
For privacy-related inquiries, please contact us:
